Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Office of Citizen Complaints will add one investigator now; committee agrees to review staffing in one year

Budget and Finance Committee, Board of Supervisors, City and County of San Francisco · June 27, 2012
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

OCC asked for two investigators to reduce caseloads to the 16-per-investigator standard cited in a 2007 comptroller audit; analysts recommended funding one. The committee approved one investigator now and agreed to revisit the matter after a year.

Director Hicks (Office of Citizen Complaints) described the need for two additional investigators to reduce caseloads and improve investigation quality, citing a 2007 controller audit that recommended a goal of about 16 cases per investigator. Director Hicks said complex investigations,…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans