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Office of Citizen Complaints will add one investigator now; committee agrees to review staffing in one year
Summary
OCC asked for two investigators to reduce caseloads to the 16-per-investigator standard cited in a 2007 comptroller audit; analysts recommended funding one. The committee approved one investigator now and agreed to revisit the matter after a year.
Director Hicks (Office of Citizen Complaints) described the need for two additional investigators to reduce caseloads and improve investigation quality, citing a 2007 controller audit that recommended a goal of about 16 cases per investigator. Director Hicks said complex investigations, including officer-involved shootings and federal subpoenas, require more investigator capacity and noted that OCC investigators are not paid overtime.
Budget analysts said OCC caseloads had declined in recent years and recommended funding a single additional investigator rather than two. Supervisor Weiner and others questioned how the decline in caseloads correlates with investigator workload; Director Hicks said caseload decline has leveled and investigators still carry an average above the recommended target (reported 21 cases per investigator currently). After discussion the committee allowed OCC to hire one investigator now and agreed to revisit staffing and caseload in one year.
The committee accepted the broader analyst recommendations for the police department subject to this OCC adjustment and asked to reconsider staffing if caseload trends change.
