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Audit finds Pacific Park Management undercharged drivers and flags possible related-party contracting; MTA outlines fixes
Summary
A city auditor told the Government Audit and Oversight Committee that Pacific Park Management undercharged transient parkers, failed to reconcile missing tickets and had inconsistent contracts with San Francisco General Hospital; SFMTA staff described new rules, backup procedures and a reduction in permitted grace periods from 7 to 2 minutes.
The Government Audit and Oversight Committee heard on May 13, 2010, that a City Services Auditor compliance review found multiple financial and controls problems at four San Francisco garages managed under agreements with Pacific Park Management (PPM).
Tanya Lettigiu, director of audit in the controller'office'City Services Auditor division, told supervisors the review of Mission Bartlett, North Beach, Vallejo Street and San Francisco General Hospital garages (audit period 7/1/2006—6/30/2007; report dated 12/03/2009) found that parking system computers had been programmed to allow an unauthorized continuous or rolling grace period. The audit team calculated that PPM "undercharged transient parkers $92,264" during the audit period and recommended that SFMTA bill Pacific for the amount (the report'recommendation also referenced $94,264 as an amount to bill).
Lettigiu said auditors found 803 unaccounted-for issued versus returned tickets and recommended MTA bill Pacific $11,743 for unaccounted transit tickets and require daily reconciliation procedures. She also reported that…
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