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Biennial audit finds Muni on-time performance near 70%; recommends multimodal reporting and focus on operator availability
Summary
An independent biennial audit covering MTA data through June 30, 2006 found on-time performance around 70% while scheduled service hours delivered rose to about 96%; auditors urged improved multimodal reporting, better use of technology and focus on driver availability to raise reliability.
Bonnie Nelson presented the third biennial audit of the San Francisco Municipal Transportation Agency (MTA), reviewing the agency’s progress toward goals, objectives and performance standards for the period ending June 30, 2006. The audit team concluded that many prior recommendations had been adopted and implemented, but that continued attention is needed to integrate reporting across modes and to address operator availability as a core driver of on‑time performance.
Key finding…
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