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Controller's 2007 city survey shows mixed ratings; transportation and pavement decline, families' responses improve modestly
Summary
The controller's 2007 city survey of ~3,600 residents reports declines in transportation and pavement satisfaction, stability in safety grades, and a modest improvement in family retention indicators; the survey cost roughly $150,000 (vendor ~$70,000 plus mailing/staff), margin of error about +/-3%.
The Government Audit and Oversight Committee received the controller's City Survey 02/2007 presentation and filed the report.
Project lead Betsy Baum explained the survey reached more than 3,600 respondents through a mix of mail, phone and web modes; the vendor cost for the Public Research Institute at San Francisco State University was approximately $70,000, and total costs including postage and staff time were roughly $150,000.…
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