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Transit Effectiveness Project launches pilots and outreach; staff say early results boost reliability but raise budget and outreach questions

Government Audits and Oversight Committee · March 19, 2007
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Summary

The MTA's Transit Effectiveness Project (TEP), a multimillion-dollar study and pilot program, aims to improve reliability and ride experience through data-driven route changes and early-action pilots (1 California, J Church). Staff reported pilot gains but said some enforcement/supervision costs will need additional funding; public commenters urged wider CAC engagement and warned of budget risks.

Julie Kirschbaum, program manager for the Transit Effectiveness Project (TEP), told the committee the project will produce a five- to seven-year roadmap and a series of early-action pilots while conducting extensive outreach. She said the TEP budget is about $2.4 million, funded primarily with Proposition C dollars and MTA funds, and that analysis combines market research, operations review and service assessment.

Kirschbaum described completed and planned work: purchase and deployment of automatic passenger counters, a 1 California bus pilot that raised on-time…

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