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Committee hears data and public support for citywide expansion of staffed "Pit Stop" public‑toilet program

San Francisco Board of Supervisors Land Use and Transportation Committee · November 16, 2015
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Summary

The committee heard a multi‑department presentation and wide public support for expanding San Francisco—s staffed Pit Stop public‑toilet pilot citywide. Public Works reported staffing and supervision drove higher use and reduced steam‑cleaning requests; Controller—s geospatial analysis identified candidate expansion areas and offered cost estimates; the sponsor—s motion to file the item passed without objection.

Supervisor Kim opened a hearing urging expansion of the Tenderloin and SoMa "Pit Stop" staffed public‑toilet pilot across the city, calling the program a tool for public health and dignity.

Mohammed Nuru, Director of Public Works, described the program—s approach: staffed toilets, mobile and permanent units, a needle drop box and pet‑waste supplies, and workforce development linked to attendants. "What makes a difference is the supervision," Nuru said, and staff presence correlated with increased use and cleaner conditions.

Nuru said the city now has nine staffed pit‑stop locations as part of the pilot and is piloting additional sites; he reported measurable operational results, including large increases in flush counts at staffed locations and reductions in steam‑cleaning requests in targeted areas. Nuru described the program—s cost profile, stating staffing and transport are major expenses and estimating staffing costs and per‑unit operating figures.

The Controller—s Office presented a geospatial supply‑and‑demand analysis. Claire Phillips and Joe Lapka said the city maintains 274 public restrooms across departments but daytime versus nighttime availability differs sharply. The analysis used a 0.2‑mile buffer and 311 hot‑spot data to identify six priority areas for expansion, including Market Street between New Montgomery and Fremont, the Third Street/Brannan vicinity, Sixth/Brannan near the Hall of Justice, Ninth/Folsom, Thirteenth/Folsom, and Ninth/Brannon. The Controller—s presentation included cost comparisons for options such as portable staffed units, JCDecaux units, pea planters, and Portland‑style units; staffing pilots were estimated at about $87,360 per staffed portable location annually and about $101,600 per portable unit in capital/annual costs depending on assumptions.

Recreation & Park noted the system of 166 park restrooms and the role of bonds and existing facilities; staff cautioned that not every restroom is appropriate for staffing. Public comment was overwhelmingly in support: neighborhood councils, merchants, business owners and homelessness advocates urged expansion and longer hours (some asked for 24‑hour availability). Speakers reported local conditions — urine and human waste issues, tourism needs, and community benefits — and urged data be coupled with local knowledge when siting units.

After presentations and comment, Supervisor Kim moved to file the item; the motion passed without objection.

Why it matters: Committee members and multiple service providers argued that staffed, supervised toilets reduce public defecation/urination, create workforce opportunities, and lower street‑cleaning demands. The Controller—s geospatial work gives the city candidate priority areas and cost estimates to inform any expansion.

What happens next: The item was filed by the committee; departments will continue to study and pilot locations and staffing models, and additional budget or contract actions will be required for citywide expansion.