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Supervisors press Department of Technology for consolidation plan and savings targets

San Francisco Board of Supervisors Full Budget Committee · May 13, 2009
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Summary

The committee heard a multi-part DT budget briefing that emphasized centralizing city IT, consolidating email, and stronger procurement. DT said its budget is about $93 million and outlined efficiency and staffing changes; auditors and budget analysts highlighted long-standing fragmentation and estimated modest near-term general-fund savings.

The Board’s Full Budget Committee heard a detailed presentation from the Department of Technology (DT), its leadership and the budget analyst on an effort to consolidate city IT systems and capture savings.

City CIO Chris Vien told supervisors the department seeks a unified technology platform to support city business and public services, and identified a move to a single hosted email system and enterprise standards for desktops and purchasing as priorities. Vien said the Department of Technology’s total budget is about $93 million and that DT and decentralized departmental IT together account for a larger, citywide IT spend (budget analyst and civil grand jury figures discussed later). He described a shift from a chargeback model to a cost-allocation model, a reduction of roughly 40 net FTE in the department and an overhead reduction from roughly 63% to 15%.

DT chief-of-staff Christine Martin said nearly 92% of DT’s budget is contained in three internal service funds and that non‑personnel services account for about 43% of DT’s expenses (with line items including about $13 million for telephone, $12 million for software licensing and $7 million for equipment maintenance). Deputy CIO John Walton outlined near-term initiatives: single email, data-center consolidation, and web-collaboration tools.

Supervisors pressed DT to reconcile progress against a series of audits. Budget analyst Severn Campbell summarized the October 2007 report that found roughly $173 million in annual citywide IT expenditures and limited central oversight. Campbell said the analysts estimated roughly $4.5 million in annual general‑fund savings that could be realized if recommendations were implemented; DT noted longer-term infrastructure studies (a vendor-provided Microsoft analysis was cited) that projected larger, multi-year returns but emphasized those were not immediate, guaranteed savings.

Committee members and the Mayor’s Budget Office asked for clearer, near-term targets. President Carmen Chu and other supervisors said consolidation could yield tens of millions over time but urged DT to return with realistic annual savings figures that can be built into the June budget. DT staff proposed returning with a detailed strategic plan and a schedule for implementing enterprise agreements for major vendors (they said roughly 10–15 vendors account for significant contract volume citywide).

Public commenters underscored service failures and public-safety implications. Domestic-violence advocates and others urged prioritizing a long-delayed criminal-justice information project and warned that some community service providers face funding shortfalls if implementation is slowed.

What happens next: DT committed to provide the committee with a detailed plan and the budget office signaled it will include IT-related savings where realistic in the mayor’s June budget documents. Budget analysts and supervisors said they will continue to press for measurable near-term targets before reassigning or cutting programs dependent on DT operations.

Key numbers and commitments noted at the hearing appear in the committee record and DT agreed to follow up with specifics for the June budget review.