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Sheriff, probation, fire and emergency communications present new measures; committee urges cross-agency coordination
Summary
Sheriff Hennessy, new Adult Probation Chief Jeanne Woodford, juvenile probation leadership, the fire department, Emergency Communications and civilian oversight officials outlined revised performance measures; supervisors urged MOCJ and Controller coordination for shared measures in key policy areas.
Several city agencies presented changes to their performance measures at the Budget & Finance Committee hearing.
Sheriff Hennessy said the new San Bruno jail pod is open but population pressures continue; he added prevention-focused measures such as the number of suicides prevented, enrollment and rearrest rates for a new anti-violence program, and expanded eviction-services tracking.
Jeanne Woodford, the new chief of Adult Probation, said she will start a 90–120 day strategic planning process to shift measures from inputs and outputs to outcomes tied to recidivism and risk-needs assessments. Juvenile probation leaders described rewriting mission statements and adding measures for alternatives to secure custody and vocational program outcomes.
Assistant controllers and budget staff (including Peg Stephenson and Noel Simmons) advised agencies to keep the central database focused on high-level, citywide measures while detailed program statistics can appear in department reports.
Other presentations: Kevin Allen of the Office of Citizens Complaints outlined metrics for timely investigations and sustained-rates; the fire chief described 90th-percentile response-time targets and rising plan-review workload (7,400 actual plans vs. a 4,800 target); and Department of Emergency Management staff described critical staffing and call-answering challenges in emergency communications and new QA/QI tools for call processing.
Supervisors asked that selected areas (mental health/reentry, drug and behavioral-health courts) be prioritized for shared measures and requested that departments work with MOCJ and Controller staff to produce coordinated February measures.
