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City shifts workforce measures toward outcomes; new director seen as model from Seattle
Summary
Economic & Workforce Development told supervisors it will move measures from process counts to outcomes, track job placement and retention, and emulate models used in Seattle and Boston; the department will convene focus groups on job-quality definitions.
Economic and workforce development staff told the Budget & Finance Committee they are retooling measures to focus on outcomes such as placement, retention and job quality. Jesse Blount summarized the office’s five-part mission and said the department wants to measure not just whether a business was contacted but "what that touch really means in terms of a level of…
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