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Rules Committee hears Joyce Hicks on plans to reduce OCC backlog; forwards nomination to full board
Summary
Joyce Hicks, nominee to lead the Office of Citizens Complaints, told the Rules Committee she reduced backlogs in Oakland by setting staff performance goals; supervisors praised her credentials and the committee voted to forward her appointment to the full Board of Supervisors as a committee report.
The Rules Committee heard Joyce Hicks, nominee to be director of San Francisco—s Office of Citizens Complaints (OCC). Hicks described 30 years of municipal experience, including 23 years in the Oakland City Attorney—s Office and more than four years as executive director of Oakland's…
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