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Civil grand jury urges steps to speed hiring; city officials point to measurable progress
Summary
A civil grand jury report urged faster, more transparent hiring across San Francisco city government and recommended a 60‑day hiring target. Department of Human Resources told the Board committee that applications and hires have risen and that vacancy and time‑to‑fill metrics have improved while promising rule changes, dashboards and continued oversight.
The Government Audit and Oversight Committee on Dec. 19 heard a civil grand jury report that called San Francisco’s hiring process “Time to Get to Work,” detailing delays that the jury said are impeding delivery of city services.
Marvin Norman, who presented the report, told the committee the jury’s investigation produced eight findings and 17 recommendations aimed at shortening hiring timelines, reducing unnecessary job classifications and improving succession planning. “Our investigation concluded with a report containing 8 findings and 17 recommendations,” Norman said.
Department of Human Resources Director Carol Eisen told the committee the city is already seeing improvement on several metrics the jury reviewed. “Our applications are up substantially,” Eisen said, and she cited…
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