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Brentwood demonstrates parent portal, offers bilingual guides and optional laptop insurance ahead of Sept. 4 start
Summary
District staff demonstrated the parent portal and back-to-school technology checklist, offered bilingual guides and an IT hotline, and described optional laptop insurance at $23.95 per year; staff encouraged parents to confirm contact and emergency information to receive student schedules posted Aug. 28.
District technology staff demonstrated how parents can confirm contact and emergency information in the parent portal and highlighted resources for families ahead of the Sept. 4 start of school.
Lisa Landry and Candace Cheng walked trustees and the public through a test site showing how parents log into the eSchool parent portal, update contact priorities, add or remove phone numbers, mark who is authorized to pick up a child, and verify emergency contacts. Landry noted that some changes — such as guardian designation or mailing-address updates — must be made through the registration office rather than directly in the portal.
"Once I verify, you will get a submission message that tells you that it successfully has saved," Landry said during the demonstration, describing the verification flow and the green plus signs used to add contacts. Candace Cheng said the district has published a parent-tech page (www.bfsd.org/parenttech) with quick guides and videos in English and Spanish and said an IT hotline is available weekdays from 9 a.m. to 3 p.m. for parents needing help.
The technology presentation also introduced an optional laptop-insurance program priced at $23.95 per year that covers accidental damage, loss, and theft for one year from purchase. Staff noted the district is partnering with outside providers and that some community donors may subsidize costs; one audience member suggested the district consider budgeting to cover the fee for families in need.
District leaders said about 18,000 students are expected on Sept. 4, that a recent kickoff event drew roughly 2,000 attendees and distributed more than 3,000 book bags with donors and community organizations, and that bus passes will be mailed next week.
Next steps: staff will publish the updated parent-portal guidance and technology checklist on the district site, continue outreach to families, and support parents through the IT hotline and guides ahead of schedule posting and the first day of school.
