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Residents press county over benefit backlogs, evictions and shelter conditions during public comment

Essex County Board of County Commissioners · October 10, 2024
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Summary

During public comment, union leaders and residents urged the board to address a backlog at the Division of Family Assistance and raised concerns about shelter conditions, eviction rates and the timeliness of fair hearings.

Several speakers used the public-comment period to press the Board of County Commissioners on a range of social-service concerns. Lisa Maddox Douglas, president of the Public and Supervisors Union, urged approval of a resolution (Resolution 22) to provide $317,373 to pay overtime to process a backlog in the Division of Family Assistance and Benefits and asked the county to prioritize certifications and promotions that would help fill staffing shortages.

Multiple residents voiced support for the overtime funding and expressed frustration about service delays, SNAP and Medicaid renewals, and eviction hearings. Donna Jackson delivered an extended, sometimes emotional statement alleging slow processing, shelter conditions (including reports of bedbugs), and a high volume of eviction cases in municipal landlord-tenant court. She said county systems are placing families at risk and asked commissioners to inspect shelters and accelerate casework.

Board members acknowledged the comments, recorded the public testimony into the record and later approved related shelter-service contract extensions and grant-funded items on the agenda. County staff present answered questions about shelter placement rates and bed availability, noting that the shelter system does not operate on a waiting-list model but that demand increases at certain times of year.