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Smithville officials weigh tow-rotation and app dispatch as contract nears renewal
Summary
At a Smithville work session, city officials, staff and tow providers discussed whether to keep the existing tow contract, move to a tow-rotation model, or adopt an app-based dispatch platform such as AutoReturn/Attura; staff will research pricing, storage rules and contract terms and return options before the next RFP window.
At a Smithville work session, city staff and local tow providers discussed options for the city’s towing contract, including keeping the current contract, adopting a tow-rotation or contracting through an app-based dispatch platform such as AutoReturn/Attura.
Staff said the current agreement began with a three-year contract (2015) that allowed two one-year extensions and that the city issued a similar request for proposals in July 2022; the city is now in the final year of that contract. Unidentified Speaker 2 (staff/chief) presented three options for council consideration: continue the present arrangement, adopt a rotation that bids more frequently, or contract with an app/platform that would hold the contract and dispatch the closest approved driver.
The conversation centered on response times, pricing and local control. Kenny Purdue of Brad’s Towing, representing his company…
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