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State consumer advocate walks through how to read your power bill
Summary
Jake Edwards of the Department of Consumer Affairs laid out the key items on residential electric bills — the current amount due, monthly kilowatt-hour usage, fixed customer charges, energy charges, EDIT credits, and franchise fees — and gave steps for customers who have billing disputes.
Jake Edwards, assistant consumer advocate at the Department of Consumer Affairs, walked viewers through a residential electric bill during a department webinar, saying the two items customers should check first are the current amount due and their monthly kilowatt-hour usage. "If you don't pay attention to anything in your bill, I want you to at least always check out these 2 items," Edwards said.
Edwards explained that most investor-owned utilities present two broad categories on bills: fixed charges (often called the basic facilities or customer charge) and variable energy charges that are calculated from meter-recorded kilowatt-hours. "This is going…
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