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Legislature marks inaugural call to Northern Utah 2-1-1 information line
Summary
Lawmakers set Feb. 11 at 2:11 p.m. to place an inaugural call from the Capitol to Ogden to commemorate the launch of Northern Utah—2-1-1; United Way 2-1-1 staff explained the referral service connects callers to health, human services and volunteer opportunities and provides interpretation in about 150 languages.
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A member of the House took personal privilege on Feb. 11 to recognize the inauguration of Northern Utah's 2-1-1 information and referral line and introduced Joshua Patterson as the president of the Utah 211 coalition and First Lady Jacqueline (name variant appears in the record).
On the floor, lawmakers dialed into United Way 2-1-1 of Weber County to demonstrate how callers will access services. United Way staff explained: "2 1 1 is a free service for individuals and families seeking information about health and human services as well as those looking for opportunities to volunteer." Staff said the service can help with short-term needs such as groceries or utilities, provide referrals for parenting education and support groups, and list volunteer opportunities.
The 2-1-1 representative also explained language access: "We have a language interpretation services available in 150 languages," and stressed the goal of barrier-free access to community resource information. The floor exchange noted the initial service will cover Weber and Morgan counties, with plans to expand statewide.
Lawmakers welcomed a guest connected to international relations and publicly demonstrated the hotline to emphasize access for non-English speakers. The ceremonial call served both to mark an operational launch for Northern Utah and to highlight the 2-1-1 program's role linking residents and volunteers to community services.
The House then returned to regular business.
