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Planning commission approves temporary home-based call center at 768 East 400 South
Summary
The River Heights Planning Commission approved a conditional use permit allowing Brody Crainy to convert a garage into a temporary office for outbound sales at 768 East 400 South, conditioned on hours (8 a.m.–6 p.m.), off-street parking and a limit tied to residence occupancy and a 24-month maximum.
The River Heights Planning Commission on Dec. 10 approved a conditional use permit for a home-based office at 768 East 400 South that will allow the applicant to run a temporary outbound-sales operation from a converted garage.
Applicant Brody Crainy told the commission he operates an insurance agency and is seeking to hire four employees initially (with a possible maximum of six) to make outbound calls. “What we're looking to do is ... take the garage and convert it into some office space, where they would just be making calls,” Crainy said at the podium, adding that no clients would visit the home and that staff parking would be on-site.
Commissioners conditioned the permit on business hours and parking: operations are restricted to 8 a.m. to 6 p.m., and all employee vehicles must be parked off-street on the property while working. The body also agreed that the conditional use permit would terminate if the applicant vacates the residence; commissioners discussed a 24-month maximum term for the permit to accommodate the business’s temporary expansion.
A motion to approve the permit was made and seconded by commissioners; the measure passed by voice vote. Chairman Noel Cooley noted the conditional use will not take effect until administrative paperwork is completed at the next planning meeting (scheduled Jan. 14), giving staff time to finalize conditions. “If they vacate the residence, the conditional use permit is terminated,” Cooley said during the discussion of conditions.
Commissioners asked about remodeling and permit requirements and were told the planned work is primarily cosmetic (painting and drywall finishing); staff indicated structural or utility changes were not proposed. Neighbors present raised no formal objections; one nearby resident, Ian Morrissey, identified himself during public comment and other neighbors relayed that some residents had no objections.
Next steps: staff will complete the paperwork after the Jan. 14 meeting and notify the applicant of any further administrative steps required before the permit becomes effective.
