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Farmers Branch ridership, GoLink coverage and station updates detailed in committee briefing
Summary
DART told the Farmers Branch Sustainability Committee that the city’s bus and rail boardings have rebounded in Q3 and described GoLink on-demand service coverage, Farmers Branch Station construction detours, and forthcoming shelter upgrades with real-time displays.
A DART service planner gave Farmers Branch-specific service data at the Sustainability Committee meeting on November 13, reporting monthly and quarterly boardings and explaining how on-demand GoLink service and GoPass tools are being used to improve local connectivity.
The planner said Farmers Branch has five bus routes (noting main routes 233, 227 and 229) with typical frequencies of 40 minutes at peak and 60 minutes off-peak and cited FY24 quarterly boarding totals. Average weekday boardings at Farmers Branch Station rose from roughly 510 in July to about 589 in September, and systemwide boardings for the Farmers Branch area showed recovery after earlier drops.
Staff described GoLink as an on-demand, zone-based service that covers roughly a 12-square-mile area and operates from about 5 a.m. to midnight; staff said typical GoLink wait times are about 10–12 minutes and fares are the standard DART fare (one-ride $3, day pass $6). The planner noted that GoLink cannot be booked from outside a zone—users must enter a covered zone to request a trip—and encouraged riders to use the GoPass app for trip planning and real-time tracking.
Committee members and residents raised local concerns: shelter placement and design to make waiting more comfortable and to attract riders who otherwise would drive; a request for more real-time tracking tools to reduce wait-time anxiety; and a safety request from Envision (an employer on Valley View) for a safer pedestrian crossing near its facility. DART staff said shelter pilots are including real-time information and that they coordinate construction detours and safety measures with City staff (Shane Davis).
Staff also described station-area mobility-hub planning—repurposing underused parking for community amenities and micromobility to support first/last-mile access—and invited community feedback on shelter and hub designs.
No formal action on service changes was taken; staff offered to follow up on construction detours, shelter pilots and GoPass informational links.
