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Aegis review finds strong practices at Concord substations but recommends improved documentation and outreach
Summary
An Aegis risk assessment of CMLP operations praised staff professionalism and cited recommendations for signage, standardized inspection forms, public and first-responder education, contractor safety training and SOPs; staff plan to track recommendations and prioritize implementation.
CMLP staff reported results of a voluntary Aegis assessment of operations and substation safety conducted in April and May. The assessor, identified by staff as Annie Wong, performed on-site work, reviewed procedures and tested call handling. Staff said Ms. Wong was knowledgeable about the National Electric Safety Code and provided practical recommendations.
Recommendations were grouped into buckets including signage and perimeter identification, standardized substation and poll inspection forms, documentation and work-order tracking, public education (including school programs around fourth and fifth grade) and first-responder training, and SOPs for dispatch and reconnection procedures. The assessor also tested customer service responses by placing a call reporting an unsafe condition; staff said the customer-service representative handled the call well.
Staff acknowledged many inspections and practices already occur but said documentation is inconsistent. CMLP will adopt an internal tracker provided by Aegis, prioritize recommendations and begin steps such as formalizing vegetation management and poll-inspection procedures. Longer-term items such as a school education program will take more time to develop.
Board members praised staff for participating in the review and for being proactive in addressing areas where formalization is needed.
