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Voya updates ORP tools, Spanish support and participant protections; reports about $565M in ORP assets
Summary
Voya representatives told the PERS defined contribution committee they manage nearly $565 million in ORP assets (as of June 30, 2024), highlighted local adviser engagement, a new integrated dashboard that can show multi‑vendor accounts, expanded Spanish‑language support including Spanish statements, and a fraud‑protection guarantee for registered users.
Voya presenters briefed the PERS defined contribution committee on their ORP services, participant engagement and technology tools. Tenille Greenlee (regional vice president) reported that Voya‑reported ORP assets approached $565,000,000 as of June 30, 2024.
Voya emphasized local adviser capacity and outreach. "We have 7 dedicated local advisers, had over 4,600 in‑person or remote meetings with individuals, and over 8,500…
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