Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Committee adopts customer‑service bill for Medicaid, removes OPA office reopenings in amendment
Summary
House Bill 885, aimed at modernizing Medicaid customer service — online applications, text/email notices, hotline wait‑time indicators, a 60% ex‑parte target and plain‑language forms — passed the committee after a conceptual amendment removed the section requiring reopening 10 Offices of Public Assistance and reduced the appropriation; supporters cited long wait times, coverage gaps and rural access barriers.
The House Health and Human Services Committee passed House Bill 885 after adopting a conceptual amendment that removed the bill’s original requirement to reopen 10 Offices of Public Assistance (OPA) and cut the appropriation. The revised measure focuses on modernizing Medicaid customer service.
Representative SJ Howell, sponsor of HB 885, told the committee the bill would allow online applications with uploads, permit DPHHS to communicate by text and email when applicants supply contact details, require the public assistance…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
