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Crimes Against Children Division reports hotline volume and case-processing figures; substantiation rate 37% for the quarter
CHILDREN AND YOUTH COMMITTEE - SENATE · January 24, 2022
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Summary
Major Drew presented a July–September quality report showing 15,588 hotline calls (8,594 accepted) in the quarter; CACD handled 1,611 accepted calls, DCFS handled 5,707, and reported substantiation rate for closed cases was 37%.
Major Drew, division commander for the Crimes Against Children Division, presented the quarterly quality report for July through September. He said the hotline received 15,588 calls during the quarter with 8,594 calls accepted for follow-up. Of the accepted calls, the Crimes Against…
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