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DCFS annual report: calls, foster‑care trends and Garrett's Law findings presented to committee
Summary
The Division of Children and Family Services reported 31,142 accepted hotline calls, steady investigation timeliness, a slight uptick in foster‑care counts tied to pandemic-related discharge delays, and hundreds of Garrett's Law reports with a high substantiation rate; DCFS emphasized services (Safe Care) aimed at keeping infants with parents when safe.
Sha Martin, director of the Division of Children and Family Services (DCFS), presented the agency’s annual report covering state fiscal year 2019–2020 and summarized caseloads, timeliness metrics and special reviews.
Martin reported the child abuse hotline accepted 31,142 calls and DCFS handled 25,547 investigations or differential responses during the year. Differential responses yielded a combined substantiation rate of about 24% for accepted calls. Over the fiscal year DCFS provided in‑home services to 11,490 children and recorded 7,568 children served in…
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