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DCFS and Crimes Against Children Division report steady permanency results but highlight hotline volume and county variations
Summary
Department of Children and Family Services presented quarterly performance metrics showing 7,455 accepted hotline calls (third quarter), a 23% substantiation rate on investigations, declining foster‑care population and permanency rates above national averages; the Crimes Against Children Division reported 68,072 hotline contacts in 2018 and discussed prosecution referrals.
Director (identified in testimony as Ms. Martin) of the Division of Children and Family Services presented the committee with quarterly performance materials and an annual Family Preservation Services report.
Key DCFS figures: the third‑quarter quarterly performance report showed 7,455 accepted child‑abuse hotline calls, with investigations substantiated at about a 23% rate in the second and third quarters. Neglect remained the most common true finding. DCFS reported five true investigations involving child fatalities in the quarter covered.
Director Martin highlighted efforts to improve timeliness (priority 1 and priority 2 initiation windows), increase monthly in‑home visitation rates (reporting improvement to roughly 79% for monthly visits), and accelerate permanency outcomes.…
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