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Austin County approves interlocal dispatch agreement with Westcom for EMS and fire calls
Summary
Austin County Commissioners approved an interlocal agreement to move EMS and fire dispatching to Westcom (Harris/Fort Bend ESD #100). County staff said the change will provide dispatcher‑assisted medical instructions and consolidate dispatch operations; commissioners voted to approve the agreement.
Austin County Commissioners on the record approved an interlocal agreement to outsource emergency medical services and fire dispatching to Harris/Fort Bend Emergency Services District No. 100 (Westcom).
County staff presented the proposal as an operational improvement for EMS and fire response. According to the county presentation, Westcom already provides professional dispatching services to more than 10 regional agencies and can offer dispatcher‑assisted medical instructions, including dispatcher‑led CPR, so callers receive immediate guidance before responders arrive. A county presenter summarized the fee structure as a $20 charge per dispatch call with a separate technology upgrade fee after the first year.
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