Public Works outlines work‑order process, backlog and steps to reassign staff to drainage work

Sep 17, 2024

Public Works Director Danny Smith described intake via SeeClickFix and Cartograph, triage rules, a current backlog of roughly 20 roadside ditch/culvert work orders, and operational changes—contracting street sweeping and mowing—to free staff for drainage and ditch work.

The full story

Danny Smith, Glynn County public works director, reviewed the county’s work‑order intake and prioritization process and described steps staff are taking to reduce a backlog of drainage and roadside maintenance requests.

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