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Public Works outlines work‑order process, backlog and steps to reassign staff to drainage work
Summary
Public Works Director Danny Smith described intake via SeeClickFix and Cartograph, triage rules, a current backlog of roughly 20 roadside ditch/culvert work orders, and operational changes—contracting street sweeping and mowing—to free staff for drainage and ditch work.
Danny Smith, Glynn County public works director, reviewed the county’s work‑order intake and prioritization process and described steps staff are taking to reduce a backlog of drainage and roadside maintenance requests.
Smith said the county uses Cartograph to map and manage work orders and SeeClickFix along with phone calls and commissioner referrals for intake. Supervisors triage requests by severity and proximity, prepare work orders,…
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