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Council directs step‑down plan for utility assistance after staff reports program success and limited remaining funds

City Council of Lincoln · July 24, 2024
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Summary

City staff reported the utility‑assistance program aided over 600 customers and has about $85,000 remaining; council directed staff to return with a resolution to stop taking new applicants and a step‑down plan to spend remaining funds over a defined period while notifying customers.

Assistant City Manager Neda Wacker updated the council on Lincoln’s utility‑assistance program, which was created in September 2023 to help low‑income customers adjust to rate increases. Wacker said the program has helped more than 600 customers but funding was running low — roughly $85,000…

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