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Summit County expands targeted case management for Medicaid infants, staff describe outreach and registration barriers
Summary
County public-health nurses described a restarted Targeted Case Management (TCM) program serving Medicaid-eligible infants and their mothers, highlighting immediate supports (WIC, car seats, immunizations), administrative barriers to enrollment and a limited staffing model compared with larger counties.
The Summit County Health Department told the Board of Health on June 3 that its restarted Targeted Case Management (TCM) program is delivering in-home support to Medicaid-eligible infants and their families while staff work to overcome state registration and outreach hurdles.
"It's really, case management for Medicaid is like what it is for moms and babies," said Tammy, a county public-health nurse who introduced the program and described its contract-driven scope and early operations. The county conducted its first TCM visit on June 27, 2023, and staff have been resolving billing, coding and outreach challenges since the restart.
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