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San Gabriel council approves RideSG changes: more hours, narrower radius for some trips and lower eligibility age
Summary
The City Council approved staff proposals to increase RideSG vehicle hours, reduce RightSG Plus eligibility age from 62 to 60, and narrow the out‑of‑city service radius for select trips to 3 miles, with a budget adjustment to cover initial costs.
The San Gabriel City Council voted unanimously to adopt staff recommendations to adjust the RideSG microtransit service (RightSG) intended to reduce failed searches and improve availability for riders.
Community Services Director Rebecca Perez told the council that RideSG had grown by about 1,700 riders between 2022 and 2024 and improved on‑time performance from 85% to 97%. Staff flagged an elevated "failed search" rate of roughly 32% (June–August) and cited low shared‑ride utilization (35%) and an average 1.6 passengers per vehicle hour as evidence the service was strained.
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