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Roseburg approves OpenGov permitting software, authorizes $70,000 ARPA for implementation
Summary
Council approved purchasing OpenGov permitting software through NASPO for $146,874.44 and authorized $70,000 of ARPA funds to cover implementation and data-migration costs after staff and vendor described licensing, migration and on-site training needs.
Roseburg’s City Council voted Nov. 18 to replace its aging Municity permitting system with OpenGov’s permitting platform and to use ARPA funds to pay for implementation costs.
Staff told the council the total initial cost for OpenGov is $146,874.44, which includes $69,586.72 for implementation and approximately $77,287.72 for roughly 1.5 years of licensing. Staff recommended purchasing the software through the NASPO cooperative purchasing agreement. Councilors asked whether the product is cloud-based, how data migration from Municity would be handled and why implementation and training costs were as high as quoted.
An OpenGov representative said the platform is software-as-a-service (SaaS), with unlimited-user licensing and an annual price increase of 5%. The vendor said implementation includes record-type configuration and migration of permit history from Municity; staff and the vendor described about 308 implementation hours in the vendor’s quote and on-site training to support knowledge transfer.
Councilor David asked whether the 30% efficiency claim implied staffing reductions; staff clarified savings were efficiency improvements rather than an immediate staffing cut. Council voted to purchase the software for $146,874.44 and to authorize $70,000 in ARPA funds to pay for implementation services.
What’s next: Staff will schedule implementation and data migration and coordinate on-site training with OpenGov; licensing costs will appear in the community development budget going forward.
