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County IT and dispatch problems prompt server replacement and backup planning
Summary
County IT staff reported a failed server power supply that left primary CAD/reporting systems compromised; a replacement server was ordered and officials discussed sending the failed unit to Dell for repair and establishing an off-site backup to improve redundancy for dispatch and emergency communications.
Pratt County officials reported problems with a critical server that supports computer-aided dispatch (CAD) and county reporting systems and described steps to restore redundancy.
Speaker 9 said the server’s power supply had been installed but the unit did not start; Dell Technologies declared the unit nonfunctional. County IT (Speaker 9) arranged to order a…
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