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Interlaken looks to add online bill-pay; council hears engineering update
Summary
Staff recommended adopting Express Bill Pay for annual water billing (one-time $500 setup, $35 monthly; e-check $3, credit card fees apply). Council also heard that Jones & Demille completed two plan reviews and named David Thacker as inspector.
Town staff proposed the Express Bill Pay service as an online payment option for annual water billing, describing it as used by neighboring jurisdictions and likely to reduce staff time spent processing mailed checks.
Staff outlined costs: a one-time $500 setup fee and a $35 monthly fee to the town; customers paying by e-check would pay a flat $3 fee while credit-card payments would incur a percentage fee (staff gave an example of roughly 0.75% on an $800 payment). The staff recommendation was administrative — not requiring council legislation — and council members expressed support, calling the idea practical and time-saving.
In other business, staff reported that Jones & Demille completed two plan reviews (a new build for a Pope property and an add-on for Krista Clark) and identified David Thacker as the inspector for those projects.
Council agreed to pursue the online-payment option administratively and to continue with the planning/inspection steps outlined in the Jones & Demille update.
