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James City Service Authority closes hookup loophole, limits hydrant-meter use as billing spike draws scrutiny
Summary
The James City Service Authority adopted three amendments to utility service regulations — restoring a pre‑2020 hookup threshold for minor subdivisions, exempting replacement structures from new connection fees, and capping hydrant‑meter use at one month — after staff answered questions about customer outreach and a recent spike in delinquencies tied to a new billing system.
The James City Service Authority on Monday approved three targeted changes to its utility-service regulations aimed at closing a connection loophole, clarifying billing for replacement structures and limiting long‑term use of hydrant meters.
Staff presenter Mr. Powell told the board that the first amendment would require minor subdivisions of five lots or fewer within the primary service area (PSA) to connect to JCSA infrastructure if located within 1,000 feet, restoring the pre‑2020 policy and closing a loophole that…
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