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Commission hears staff, IT on county website options; seeks more cost and scope detail
Summary
Commissioners reviewed vendor proposals for a county website redesign, comparing a national vendor (Civic Plus) and a smaller vendor (PXP/DXP). Staff flagged site complexity (~30,000 pages), security and ADA considerations and recommended gathering clearer, apples‑to‑apples quotes before deciding.
Duchesne County commissioners spent an extended portion of their Sept. 9 meeting reviewing proposals to replace or overhaul the county website and related hosting/maintenance.
Matt (county IT) and other staff described two vendor approaches: Civic Plus, a national provider with specialized municipal accessibility services and ongoing maintenance, and PXP/DXP, a smaller vendor proposing a lower upfront design cost. Matt cautioned that the county site is large (the vendors initially estimated roughly 30,000 pages), which complicates migration and pricing. He told the board, "I don't believe in WordPress's security" in the county's current deployment and emphasized the importance of a secure, maintainable platform.
Commissioners asked about ongoing costs, storage for video content, and ADA/accessibility compliance. Staff noted Civic Plus quoted higher annual operating costs (discussion recorded roughly in the range of $16,000 per year for some optional services), while PXP/DXP's quote was presented more as a one‑time design cost (transcript reference to ~$28,500). No formal procurement decision was made; commissioners directed staff to obtain more directly comparable bids and to question vendors at the upcoming UAC conference.
Why it matters: The county's website is the primary public interface for permits, calendars and critical public information. Commissioners signaled they want a platform that is secure, accessible, and cost‑effective while avoiding fragmentation of calendars and duplicate sub‑sites across county departments.
Quote: "When they first crawled our site they found, you know, 32,000 pages," Matt said, noting the challenge of migrating redundant or non‑unique content.
Next steps: Staff will seek more comparable proposals that directly match features, clarify one‑time vs. recurring costs, document storage and ADA deliverables, and report back to the commission.
