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Augusta County resident accuses All Points Broadband of missed deadlines, board schedules company meeting

Augusta County Board of Supervisors · November 25, 2024
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

A local resident urged the Augusta County Board to intervene with All Points Broadband, alleging failed onboarding, exclusion from service maps and unmet project timelines; staff scheduled the company to appear Dec. 11 and said contract compliance questions remain.

Howard Wilson, a resident of 1430 Mossy Creek Road, told the Augusta County Board of Supervisors that his experience attempting to enroll in the All Points Broadband project has left him “upset.” Wilson said the company’s online signup repeatedly failed and that, after restarting the process, his address showed as outside the advertised service area despite recent fiber placement near his driveway.

Wilson said he had been waiting since the project’s December 2021 announcement and…

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