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Ambridge Area SD meeting dominated by fallout from chaotic bus routing; contractor and board apologize
Summary
Parents pressed the Ambridge Area School District on the first days of school after a contractor routing upgrade left hundreds of students unassigned. The contractor described a software 'sandbox' mistake and driver shortages; the board apologized and promised fixes and better communications.
An Ambridge Area School District meeting that drew dozens of public commenters on transportation ended Tuesday with apologies from district and contractor representatives and a pledge to fix widespread route errors that disrupted the first days of school.
The district and its transportation contractor described a software migration this summer that left routing work in a non-live "sandbox" environment. "The start of this school year was probably the most chaotic start that I have been a part of," one contractor representative said, describing how staff worked into the early morning to re-create live routes and manually prepare route sheets for drivers. The contractor said the student information system and routing platform lacked a live integration, and routes had to be rebuilt once the systems were connected.
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