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Resident reports $6,000 water bill; council schedules work session on leak-adjustment policy
Summary
A Scappoose resident told the council she accrued about $6,000 in water charges while having no access to service; city staff agreed to follow up and council authorized a January work session to review the leak-adjustment policy and meter alert technology.
A Scappoose resident described an ongoing billing dispute and council directed staff to follow up and study policy options.
Marcy Heckman, who identified herself as a Scappoose resident, told the council during public comment that after losing her main water line in February 2020 she received no service for four years and recently had her line repaired but remains without access because the utility requires payment on an accrued balance that is "up to $6,000," she said. The mayor asked…
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