State regulator details AI, Verisk and data tools to detect collusive claims and 'tech‑enabled' solicitation
LDI fraud staff described use of the ISO claims database, a planned AF‑1 deployment and in‑house AI to surface collusive patterns in digital lead generation and SEO‑driven advertising that the department says can push uncontested claims into litigation. The package is still in early rollout and its impact is being assessed.
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At a joint House hearing Dec. 12, Louisiana Department of Insurance fraud staff laid out how the department plans to use data and technology to identify what they termed “tech‑enabled claim instigation” — targeted online advertising and digital lead generation that department analysts say can funnel potential claimants to lawyers, public adjusters or other third parties before insurers can investigate.
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