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Boyle County EMS staff honored after department records 0% Medicare billing audit error

Boyle County Fiscal Court · September 24, 2024
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Summary

County leaders presented years-of-service awards to EMS staff and celebrated a Medicare billing audit that returned a 0% error rate on a 20% sample of runs, a multi-year effort the department says improves reimbursements and reduces repayment risk.

Boyle County leaders on Sept. 24 recognized EMS personnel for years of service and announced a major administrative milestone for the emergency medical services billing process.

Director and staff highlighted a Medicare billing audit that reviewed a 20% sample of EMS runs and found "0% error," a result described by staff as the product of several years of process improvements and attention to billing accuracy. "We got a 0% error," the presenter said, calling it an achievement that helps maximize reimbursements and limits money the county would have to pay back.

Two EMS employees—Kimberly Hagen and Michael Mattingly—were acknowledged for five years of service, and staff emphasized the role of providers and supervisors in building the billing process. A member of the public offered a testimonial about recent EMS care for family members to underscore the department’s community role.

The court approved a cash transfer of $210,000 from the general fund to EMS during the same meeting; staff indicated the transfer supports ongoing operations.

The court did not take any additional policy action related to EMS during the meeting; follow-up items include routine budget posting and continued oversight of billing performance.