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Lakewood IT highlights .gov migration, zero‑trust rollout and plans to replace aging financial software
Summary
IT Division Manager Mike Coletta told the committee the city completed a .gov domain change, implemented multifactor authentication and zero‑trust controls, and will run an RFP in 2025 to replace the decades‑old accounting/utility billing systems; an ADP payroll/timekeeping system is due to go live imminently.
Mike Coletta, IT Division Manager, told the Finance Committee that the department has completed several infrastructure and security upgrades this year and is preparing larger systems work for 2025.
Coletta said the city moved to a .gov domain to increase authenticity for constituent communications and has deployed multifactor authentication and zero‑trust software on city devices. He described work to replace key data‑center servers, add redundancy and to support the municipal court’s migration to a Henson and Associates case management system.
"This project is set to go live on Sunday, so, stay tuned," Coletta said about an ADP payroll and timekeeping implementation that IT expects to finalize in the near term.
Coletta told council staff will research and prepare an RFP to evaluate replacements for the city’s accounting and utility billing software — systems he described as descendants of older IBM/mainframe‑era platforms — and said that the administration plans to select a vendor in 2025 with a likely 2026 implementation. He also discussed options for the city’s phone system (capital purchase vs. hosted service), public Wi‑Fi capacity limits at large events and a planned rollout of phishing simulation and training campaigns to strengthen staff defenses.
Council members pressed timing, capacity and customer‑data protections for payment platforms, and Coletta said the city is moving to payment systems that limit the city’s exposure to raw card data. No formal budget action was taken during the presentation.
