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County staff outlines two Benefitfocus order forms to fix 2016 file and speed open-enrollment uploads
Summary
A county staff member told commissioners the county needs two $1,500 Benefitfocus orders: an annual stop-file import used after open enrollment and a one-time $1,500 fix to correct end-date logic hard-coded in 2016; staff said the change will eliminate extensive weekend manual work.
A county staff member told the St. Joseph County commissioners that two Benefitfocus order forms are needed to streamline the post–open-enrollment data import and correct an old coding error. The staff member said the annual stop-file import costs $1,500 and that a second $1,500 charge will change end-date logic that was hard-coded incorrectly in 2016.
"This $1,500 will prevent us from needing to manipulate the file now and moving forward," the county staff member said, describing how the corrected file will allow a single upload for all employees and save weeks of manual labor.
The staff member said the county first used the file last year and, because of the end-date problem, personnel and IT staff had to spend multiple weekends manipulating the file manually. The staff member named John Butler and Morgan as colleagues who worked with vendor contacts to resolve the issue.
A commissioner thanked staff for getting the problem fixed and noted that reducing manual work lowers the chance of errors.
The transcript records a motion to approve the Benefitfocus agreement that was seconded, but the provided segments do not include a recorded final vote tally on that motion.
