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County, city and DA coordinate fixes for slow evidence video transfers; Panasonic upgrade expected to ease downloads
Summary
County and city IT officials told the court they built a DA publishing server to speed access to police video evidence but still face time‑consuming MP4 exports from the Panasonic system; they plan service‑level procedures, meetings with PD/DA staff and a software upgrade from Panasonic to allow simultaneous downloads.
City IT staff briefed the Commissioners Court July 7 on steps taken to improve delivery of police video to the District Attorney’s Office.
Peter Collins, representing the City of Corpus Christi, described a two‑part approach: (1) a publishing server (referred to as the DA web server) that allows the DA’s staff to view footage more immediately within the Panasonic system, and (2) ongoing technical work to reduce slow exports when video must be converted to MP4 for outside counsel or public defender access. Collins said exporting to MP4 can be time consuming and is “spotty”—sometimes conversions run quickly; sometimes they take hours.
He told the court the city and DA will pursue a service‑level agreement and designate points of contact to ensure consistent turnaround times for video requests. Collins said Panasonic will issue an upgrade in the near future that should allow multiple simultaneous downloads, a fix the DA staff said will dramatically reduce overnight backlogs and reliance on flash drives.
Court discussion focused on staffing and process improvements—whether to create a POC in county IT, memorialize steps between PD and DA by written procedures, and consider temporary workarounds until the vendor upgrade is deployed. The judge encouraged the city and county to coordinate and bring a joint plan back to the court.
No formal appropriation was made; city and county staff will report progress and return with a concrete service agreement and timeline.
