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Long Beach staff recommend 365 Labs records and dispatch system as legacy RMS support ends
Summary
City police staff recommended buying a cloud-based records management and CAD system from 365 Labs, citing end of support for the current vendor, improved mobile capability and a first-year implementation cost of about $199,000 with roughly $175,000 in annual costs thereafter. Council and public questioned security, access and GPS use.
Long Beach police officials presented a proposal to replace the department’s aging records-management system and add a computer-aided dispatch (CAD) platform, saying the current vendor’s product is no longer supported and that a cloud-hosted solution would improve security, mobile reporting and integration with e911.
Lieutenant Rocco Walsh, who led the briefing, said the department evaluated multiple vendors and selected 365 Labs as the best fit after testing for data security, CAD integration and mobile on-scene reporting. He said the recommended contract would require an initial implementation payment of about $199,000 and an estimated ongoing annual cost of about $175,000; the city currently…
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