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Office for Aging reports surge in Medicare help requests; county approves annual OFA contracts
Summary
The county’s Office for Aging told the committee it handled more than 550 Medicare annual‑enrollment requests and served roughly 450 people so far; the committee approved the office’s annual contracting resolution and staff flagged capacity constraints during peak enrollment.
Brenda Wyman, director of the Office for Aging, told the Health & Human Services committee on Dec. 3 that the office has experienced a heavy surge in requests for Medicare annual‑enrollment assistance this season. Wyman said the office received more than 550 requests and has been able to serve about 450 so far; 42 callers required referral to state entities.
"This whole system is…
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