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Residents press council on landlord conditions and downtown homelessness; Zadig representatives respond

Sioux Falls City Council · August 20, 2024
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Summary

Several residents recounted poor maintenance, safety concerns and crime in apartments managed by Zadig and urged stronger enforcement; representatives of Zadig said the company is engaging tenants, tracking maintenance and hosting town halls.

During the public‑input period at the Aug. 20 Sioux Falls City Council meeting, numerous residents and tenant advocates criticized maintenance and safety conditions at several apartment complexes and raised concerns about downtown homelessness and police interactions.

Speakers including Deb Woods and multiple residents described repeated code and maintenance problems, alleged harassment of people downtown and crime affecting families. Samantha Scarlotta described violent incidents involving teenagers near Cleveland Heights and other locations and urged law enforcement and city officials to take action.

Representatives from Zadig Properties — maintenance supervisor Travis Liebrecht and leasing manager Alex Zieb — addressed the council, thanked staff for working with them, and said the company is implementing a new maintenance tracking system, holding town halls and asking tenants to report issues to property staff first so the company can address problems and then escalate them through city code enforcement if needed.

Council members responded by reminding residents of the code‑enforcement process (contact the property manager first, then file a report with city code enforcement if issues are unresolved). The mayor’s office said it follows up with management after council meetings. No formal enforcement action was taken at the meeting; residents urged continued oversight and quicker responses to maintenance and safety complaints.