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Enforcement staff reports fewer pending complaints as committee moves disciplinary guidelines forward
Summary
Enforcement staff reported 355 pending complaints (down ~10% since summer) and a target to reduce active investigation time to 120 days; the committee voted to combine disciplinary guidelines and petition‑for‑reinstatement procedures and to forward them to the Board for consideration.
Enforcement staff told the Board of Chiropractic Examiners Enforcement Committee that pending complaints and disciplinary caseloads have declined, and the committee moved to advance disciplinary guidelines and a petitions process to the full Board.
Miss Walker reported the enforcement unit currently has 355 pending complaints, a decline of about 10% from summer levels and roughly 150 fewer cases than 18 months ago. The special investigation unit now includes three full‑time special investigators. Staff said they are ramping up continuing‑education audits in early 2025 and expect that will temporarily increase enforcement case openings, but staff also described a goal to better distinguish active investigation time from inactive case management time.
Why it matters: The numbers inform the Board's oversight of enforcement performance and the committee's work on uniform disciplinary guidelines ahead of the Board's sunset review in 2026.
Committee action: The committee reviewed two related regulatory proposals—disciplinary guidelines/uniform standards and a parallel proposal on filing and evaluating petitions for reinstatement—and voted to combine the packages and forward them to the full Board for consideration so the Board can review the consolidated text in February. The committee's motion carried unanimously.
Operational details: Staff described a current target for average active investigation time of 120 days (90 days for investigation, plus 30 days for expert review), while acknowledging some complex investigations can still take six months to a year. Miss Walker said staff will refine reporting to separate active investigation time from inactive case holds (for example, awaiting criminal convictions or external actions).
Quote: "As of right now, we have 355 pending complaints, which is a reduction of about 10% from where we were over the summer," Miss Walker said. "We're allocating 90 days for an investigation plus another 30 days for expert review."
