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Board staff report stable fund condition, push to fill vacancies and speed website/CE upgrades

Board of Chiropractic Examiners Government and Public Affairs Committee · December 16, 2024
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Summary

Staff told the Government and Public Affairs Committee that the board—s fiscal condition is stable, the agency is recruiting for five of six vacancies, completed a one-time laptop purchase and plans to accelerate continuing-education work in the Connect system, while holding one Staff Services Analyst position vacant.

The Board of Chiropractic Examiners— administrative staff told the Government and Public Affairs Committee on Dec. 16 that the board—s fund condition is stable and that the program is moving forward on staffing and information-technology improvements. Miss Walker, who presented the update, said the department is "actively recruiting for 5 of the 6 vacancies that we have."

Walker said board staff have realized cost savings from vacancies and reduced enforcement spending and used one-time funds to upgrade staff laptops and other IT equipment. She said the Department of Consumer Affairs— budget office will provide updated fund-condition numbers after the governor releases a proposed budget on Jan. 10, 2025.

On staffing, Walker said two of the five recruitments will be program technician positions for administration and licensing and three will be lead positions to support administration, licensing/continuing education and enforcement. She explained that one Staff Services Analyst position originally placed in licensing has been reclassified as duties more appropriate to a technician-level role and will be held vacant: "we were gonna task that person with doing a lot of outreach and support for, like, our social media and our, just our public outreach and some miscellaneous admin duties" but those tasks will be redistributed across other staff.

Walker also reviewed rulemaking work: 10 packages are currently in production (board-approved text compiled for public comment) and three packages are close to initial filing. She said staff expect many rulemaking items will move through committees and the full board in 2025.

On business modernization, Walker outlined priorities for the board—s Connect licensing system and continuing-education integration. The board has implemented licensing and enforcement workflows in Connect but will build continuing-education functionality in the current system rather than waiting for a vendor upgrade. She said DCA may provide an interim public course-search tool; Walker cited the acupuncture board—s existing Connect course-search functionality as a model.

Committee members asked about incentives to drive online renewals; Walker said staff currently absorb credit-card transaction fees for online renewals to avoid penalizing licensees and emphasized reliability and immediate confirmation of online payments as key benefits. The committee did not take formal action on the update.

The committee will receive an updated fund-condition statement after the Jan. 10 budget release and staff said they will return with further implementation details in 2025.