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Longmont launches Ride Longmont microtransit pilot; staff report early app downloads and ask for feedback
Summary
City staff said a six-van Ride Longmont microtransit pilot launched Dec. 9, with two ADA-accessible vans, a $2 fare after a free first month and about 172 app downloads on launch day. Staff asked the public to try the service and provide feedback.
Phil Greenwald, Longmont's transportation planning manager, told the Transportation Advisory Board that the city launched a Ride Longmont microtransit pilot on Dec. 9 consisting of six passenger vans (two ADA-accessible) intended to provide shared-ride service within the city and immediate planning area.
"It was really easy," Greenwald said of his first ride, noting the pilot had a low number of trips on day one but had about 172 app downloads. He described the service as shared public transit rather than a taxi: "This isn't like a private van service or taxi. It's a shared ride transit service. It's public transit." Greenwald said the pilot's typical hours are 6 a.m. to 8 p.m. most days, with Sunday service 9 a.m. to 5 p.m., and that the first month would be free with a $2 fare thereafter.
Greenwald encouraged board members and residents to use the service and provide feedback through the city so staff and the operator can tune operations and address issues such as cargo-bike accommodation and ADA accessibility. He said the city contracted a small extension to connect the service to a new mobility hub at I-25 and State Highway 119, which provides free bus service to Denver and connections north toward Fort Collins.
City staff said they will monitor ridership, identify bugs and report data to the board as the pilot proceeds.
